I used this company for a trip to Egypt. Overall it was an amazing trip and I had a lot of fun. We had some issues on one of our optional tours and opted for a refund due to some complications. Truth is, trips every now and then have issues and Tour Operators do what they can to cover their pockets. Encounters Travel did the opposite, they did whatever they …
The alternative dates I needed were provided. Payment and booking was straight forward and filled with ease.
Mariska was lovely to work for booking. If she is a precursor to the trip itself, it should be dandy.
I have received excellent service from Encounters travel with my booking. I received prompt and helpful answers to a number of queries.
The booking process was easy and simple
Personal interactions were very positive and timely with helpful information and good suggestions. Just hope the trip has more travelers joining!
I had already taken a big trip to London this year, so another trip abroad was not on my radar. But I'm SO glad I found the time and room in my budget to make it happen. The "Discover Egypt" tour with Encounters was absolutely the trip of a lifetime - we're talking "birthplace of civilization" stuff here, plus a ton of fun! The Tour Leader, Khalifa, arranged every little …
This trip was an incredible experience, and the people at Encounters were instrumental in making it great. Khalifa was great, from our introduction to our time in Cairo and our tour, to maneuvering every step of our getting re-routed home. Our wonderful tour guide, Mohamed, introduced us to an amazing culture and made every step fun and comfortable (as comfortable as you can be in July in Egypt heat!). I …
If you've wanted to go to Egypt but been held back by fears of safety or feeling unwelcome as a westerner, rest assured that this was certainly not the case during my visit there with Encounters Travel. This country is a fascinating visit both historically and culturally and we never felt unsafe or had hostility directed our way. Encounters Travel was super professional from Mariska's quick communication by email while …
My friend and I found out about Encounters Travel through The Clymb (I get regular emails from this group that finds travel deals to offer to it's subscribers). It was an amazing price for a 9 day tour of Egypt. From the moment we booked until we had returned home we got excellent customer service. I live in the US and Encounters Travel is based in the UK, but email …
They are responsive, and just overall excellent.
Great service