Idris was amazing! He did everything to have things right but some things beyond his power. Idris is "Morocco". I can't think of a better guide in all my travels. Kind, patient, protective and had every answer!
I have just returned from vietnam and cambodia for the second year in a row .i had a brilliant time everything went to the way it had been planned out.the hotels .guides.and day trips were great it,s the third year in a row i have used this company with Anthony Horribin sorting out all the fine details of the trips .without any drama,s.I will be using them again very soon.
Service of the agency vending the sub-contracted tour was excellent
William Maddicott who assisted me with most of the book was awesome. He delivered an outstanding service but unfortunately, he is no longer with the company. However, Anthony is awesome too!
Everything was taken care of and I thoroughly enjoyed it. I will travel again using your company.
Very communicative and helpful - especially with the time difference and adding a bunch of extras separately.
Had a great time.
Encounters was easy to work with pre-departue and made booking fast.
We worked with Anthony Horribin on planning our trip, which was for my husband, our two young kids and my parents. He listened to every detail about what we wanted, and what we didn't. Everything went smoothly from when we landed I. tel Avov, until we went home. Our guides were not only well informed, and kind to us, but also amazing to our two children. The guides went out …
I would have put excellent if the communication on the tour was better. I wish there was something between excellent and good.
They were excellent in booking our trip and answering all questions personally before the trip. We felt very comfortable traveling thousands of miles from home to a foreign country!
Great value for the money ...our guide Idris was exceptional.