Overall I, and my 3 friends had a good tour/trip. There are a few things, however, I believe could have gone better with a few simple changes from Encounters Travel. first, the communication for the itinerary of each day was not good. When we landed we were given a brief itinerary of the first 2 days, which included where and when to be ready to go with the tour and …
Good info provided before the tour. Airport meet and greet service was poor! Negative experience, no one waitng- took 55 mins to find a way to phone. Need a alternative contact @ airport, no one was willing to ring for me when I wasn't met for 55 mins. I had no sim (Jordian) & no Jordian money. Transport was good, all attempts made to solve A/C issues. Preferred samller bus- …
The meet and greet at the airport was very good, so was the welcome meeting. Too much time was spent sat on the bus. JJ was v good!!
- Hotels are of average cleanness and the general appearance is that they need maintenance or renovation. - Our guide did not behave appropriately and when a member of the group show and him the problem, he just continue with the excuse of joking. Also he never allowed us to stop for a moment to see the local small shops with the excuse of lug time. But on the same …
tour guide was totally disorganized. time was wasted picking people up at so many hotels that were in different areas of the city. late arriving at Petra and didn't communicate accurately about getting our tickets to Petra at Night, as a result we missed a good portion. Didn't communicate accurately to handicapped tourists the difficulty of getting to Petra and she never made it to Petra at night despite him …
Tour was excellent! itenary was just what i wanted! :D just a shame the breckfast was horrible at the first hotel. the guide at Jerrash was just too much talking, would be nice if you had the option to listen instead of being made to stop and listen at everysingle ruin of a shop or chariot markings for 3 hrs
The tour itself was good. The organisation before i landed was not. My friend fortunately arrived the day before me and told me to contact the company as they were expecting me on her flight but clearly i was coming from another country and flight details were given to tour radar and Encounters at the time. I had to message the company dealing with the tour in Jordan to confirm …
For the hotel, it seems they never change the bed sheet when last guest checked out, you have to ask them to do so. They change the schedule to visit the dead sea in the first day as it was going to be cold in the lat day. I wished they could do this for Petra as well as the day we visited Petra was raining. Seems less organized as …
not enough english spoken by guide
Some days were a bit long Especially the final return day in the bus in extremely poor roads when pretty exhausted. As a single traveller I would have enjoyed more English speaking travel companions. Adnan was an excellent tour guide however his casual chat and jokes and fun were in Italian or French so I felt on the “outer” quite a bit .
The tour was a great overview of Morrocco. Would pick a non-mixed language tour tour next time, as we were the only 2 people on the tour that did not speak French, and felt a little excluded in conversation and discussion.
This was a great trip! Jordan was wonderful, especially Petra! Our guide, Sammy, was very knowledgable and personable. Hotels were ok. Another couple had an issue with their door not closing and the hotel wouldn't give them a new room. The only thing I would change is dining options - often we were only given the choice of one restaurant with a buffet and no a la carte options. These …