Poor communication when plans are changed.
It was value for money. Mahmoud tried extremely hard to make sure we had a good time.
Sharief was an amazing guide. He made the tour so much more enjoyable. He has a lot of knowledge and kept us entertained.
The bus trip to the resort was horrible.
Jordan was worth it. Egypt was not. I did not learn much from the guide. We were promised a coach bus but was given a tiny van. Everything was a hassle.
Inrihim had little regard for his guests in Marrakech. He was poorly organized, always was out-of-sinc with the itinerary, and created unnecessary walking with dropping guests far from attractions, obviously not the norm. He walked too fast.
There needs to be an itinerary given for each day. There were so many days and hours or we had no idea what we were doing. The French group English group and the Italian groups all had different schedules and times. This was very frustrating for all of us.
We absolutely LOVED the entire Jordan experience. There is so much to see in Jordan and it is completely underappreciated. Jerash is beautiful and I run out of words to describe Petra. The Bedouin camp was amazing. We found everyone, except our guide Ayman who was GREAT, rude in Egypt. The street vendors were annoying beyond words. If you like being hounded incessantly, pulled and tugged at by people that …
Morocco was beautiful and we saw many remarkable places. The three stars comes from the quality of hotels. I understand that to keep costs down, lower star hotels are used. My specific problem was with Oudaya Hotel in Marrakech. The room assigned to me has no hot water. I went to the desk and was told to let it run 5-7 minutes. I returned to the room and did that. …
Tour was good and interesting at times rushed.Hotel in Petra long way from Petra as there were no hotels there we were told. We booked a one day tour to Israel through tour guide company he used was Hajjat Tour,there is no way you can do Israel in one day it took 7 hours to get from hotel to border .People should be told this and not waste money,we did …
This was a good value and included all of the places we wanted to visit. It was let down by poor local organisation, a tatty coach, bad driving and some very tired accommodation.Local planning was not good as it left many people without an opportunity for meal on one day. There was no daily schedule in advance which left people unsure of what was about to happen and time allowed …
The tour is amazing in terms of places to see and our guide was very nice and fluent in many languages. He was very considerate and brought out attention to relevant places. However accommodation -even after we upgraded to 4 stars hotels -was poor and not clean for USA or European standards. Staff at hotels were unfriendly to women travelling alone - I was travelling with another female friend - …