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Traveller Reviews

See what travellers say about their Encounters Travel experiences across Egypt and beyond.

4.7/5
Based on 1,735 reviews with a rating
5
80.9%
4
12.6%
3
3%
2
2.2%
1
1.3%
36
Tours Reviewed
25
Destination Countries
4.7
Average Rating
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Best of Israel and Jordan - Caution

BEWARE - The Best of Israel and Jordan is NOT HOSTED by Encounters. I spent 5 nights in a different hotel from the remainder of the group including a slum for two nights in Tiberius. Note that I was on the same board as other members of the group. Also, this is also NOT A CONTINUOUS TOUR. The Jordon portion is a separate tour with a separate guide, including a …

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RT
Rose T 1 May 2023
tripadvisor Best of Israel & Jordan
Jordan

Avoid them! Disorganized and bad guide

Egypt was mind-blowing but this tour company was among the worst I have hired. (For context, I have lived in five countries, three developing, and traveled to over 40.) We did the Egyptian Family Adventure. First, the organization was terrible. We had three kids and a senior citizen with diabetes traveling with us and we could not get them to figure out how to have us lunch between 12-2, no …

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KV
Kim V 1 Dec 2022
tripadvisor
Egypt

Jordan & Egypt Express

I have originally booked Jordan and Egypt Express via Clymb website and later learned that this trip is organized by Encounters. Previously, I have never heard of them. My trip was scheduled for 2020 but unfortunately cancelled due to pandemic. After the cancellation, I have spent 2 years trying to get a refund from Encounters. I had to charge back adds on (hotel and add on tours) that I prepaid …

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L
Lucyan 1 Apr 2022
tripadvisor
Egypt

Do not use this tour company! They had no idea what was going on! We had so many confusion points throughout the trip. The trip was great, b...

Do not use this tour company! They had no idea what was going on! We had so many confusion points throughout the trip. The trip was great, but with no help from this tour company. I would not recommend this company!

J
Julia 20 Aug 2021
tourradar

I don’t think I got my money’s worth, the only good thing was our guide, reefs and warm ocean. Let’s talk about hotels that we had to stay i...

I don’t think I got my money’s worth, the only good thing was our guide, reefs and warm ocean. Let’s talk about hotels that we had to stay in four different islands they all were miserable cheap hotels some of them we had to get in from a dark alley, even we requested hand soap never received it from any of the motels they can not possibly be more than …

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A
Ani 5 Mar 2020
tourradar

Horrible tour. Bait and switch for our first day which required threats to get what was promised and then the second best stop was closed an...

Horrible tour. Bait and switch for our first day which required threats to get what was promised and then the second best stop was closed and not an emergency closure but one which was scheduled but tour did not bother to check so we got to see one of our bucket list sites from a long distance standing in the road looking at a tiny tourist book our guide bought. …

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T
Tim 2 Jan 2020
tourradar

Mahmoud is a wonderful leader with great knowledge and even greater sense of humour. He worked tirelessly to make every aspect of the trip a...

Mahmoud is a wonderful leader with great knowledge and even greater sense of humour. He worked tirelessly to make every aspect of the trip as efficient as possible.

D
David 30 Dec 2019
tourradar

The transportation was a real mess but otherwise enjoyed the tour.

The transportation was a real mess but otherwise enjoyed the tour.

S
Shelly 30 Dec 2019
tourradar

Our guide made up for any shortcomings or unexpected problems by his unfailing patience and good humour. He was always informative and inter...

Our guide made up for any shortcomings or unexpected problems by his unfailing patience and good humour. He was always informative and interesting to talk to. A great pleasure to deal with.

J
Jo 30 Dec 2019
tourradar

I think the trip was great and Big Mo but I wasn’t able to enjoy it the way I should have because the itinerary was jammed packed + no food!

I think the trip was great and Big Mo but I wasn’t able to enjoy it the way I should have because the itinerary was jammed packed + no food!

E
Eric 30 Dec 2019
tourradar

The whole experience with your company was terrible but the tour guide was excellent. I will recommend Egypt but never this tour company - y...

The whole experience with your company was terrible but the tour guide was excellent. I will recommend Egypt but never this tour company - you have no concept of customer service or communication.

V
Victoria 30 Dec 2019
tourradar

The employee Big Mo was extremely unprofessional and rude. Also, long conversations destroys vacation happiness.

The employee Big Mo was extremely unprofessional and rude. Also, long conversations destroys vacation happiness.

E
Edgardo 30 Dec 2019
tourradar
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